Some negotiations are easy. Others are more difficult. And then there are situations that seem hopeless. Harvard professor (and negotiation advisor to organizations around the world) Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. Using examples of fascinating real-life negotiations – ranging from deadlocks in the NFL to disputes in high-stakes corporate deal-making -- Malhotra will highlight principles and tactics to use in your business and in everyday life.